Customer Terms of Service


Our Customer Terms of Service is a contract that governs our customers’ use of the Propeller services. It consists of the following documents:

  • Master Terms: These contain the core legal and commercial terms that apply to your subscription
  • Product Specific Terms: These include any additional terms that apply to your use of each of our product offerings, our consulting and other services and third party services.
  • Data Processing Agreement (DPA): This explains how we process your data and includes the EU Standard Contractual Clauses.
  • Acceptable Use Policy (AUP): This is the definitive rulebook setting out what you can and can’t do while using our products and services.

Your Order Form is the Propeller-approved form created following your purchase of one of our products or services. It contains all of the details about your purchase, including your subscription term, products purchased and your fees.


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