Digital transformation sales organization PCI
PCI wants to lead the way in digitization. Customers will have their own experience portal and the sales organization all digital tools to perform to the maximum.
B2B Commerce
The Challenge
PCI wanted to provide a better digital experience to their customers. At the same time they had the same ambition for their sales organization. Where account managers often went to the customer to pick up orders, PCI wanted to achieve higher productivity and better customer satisfaction by meeting the customer more digitally.
Used features and services
ERP Integration: For seamless order processes, real-time accurate data and rich product information Propeller integrates with al mayor ERP system
Customer specific pricing: Creating a specific pricing plan for each customer would be a boost to customer loyalty to your store.
Tier pricing: Create unique tier pricing for each customer that automatically adjusts to the quantity or combination of products.
Payment providers: Use the payment providers that fit your needs and the needs of your customers.
The Result
A digital commerce platform has been chosen. In addition to advanced B2B e-commerce functionalities, digital tooling must offer the sales team the opportunity to interact with customers with customer data available. This achieves higher up- and cross-sell goals. In addition to more effective marketing & sales campaigns.
Join leading B2B companies achieving faster order processing, improved margins, and happier sales teams. Let's discuss how we can help you reach similar results.
