3D Visualization of Spare parts
A commerce platform with an integrated solution for ordering spare parts quickly and easily, with minimal risk of errors. Who would not want that? With Visual Navigator Spare Parts, embedded in Propeller’s B2B platform, this becomes reality. In this blog we explain how it works.
Ordering spare parts for machines is often a time-consuming process with a lot of administrative hassle for both your customers and your own office staff. Moreover, this is often accompanied by errors, both in the order and in the processing. Result: loss of time, extra actions to straighten things out, such as returns and perhaps most importantly: irritated customers and an overloaded sales department at the supplier.
Visual Navigator Spare Parts puts an end to this. This spare parts ordering solution comes standard in Propeller’s Commerce platform. The tool presents spare parts clearly, so that your customers can find and order their spare parts quickly and easily. This is done through visual identification of the correct part. The Visual Navigator for spare parts offers many advantages, such as keeping the assortment up-to-date, reducing order errors and making returns go more smoothly. This increases customer satisfaction and loyalty.
Accelerate your sales
Another advantage is that with the embedded CPQ tool you can also speed things up later in the sales process. This reduces the time from lead to order. Configurations are faster and often error-free with not only less confusion between the customer and sales but also between different departments within your organization. Moreover, thanks to the integrated tool and integrations with your most important systems, your prices and quotations are always correct and based on customer-specific agreements that you may have made.
With the embedded CPQ tool, you can easily create professional, personalized quotes and make them quickly and easily available in your customer’s self-service Portal. Customers only have to press the button when they want to order, after which the ordering process is automatically started. If customers have questions about the ordering process, delivery time, or invoicing, they can easily find it in their own portal. This greatly relieves your office staff.Another advantage is that with the embedded CPQ tool you can also speed things up later in the sales process. This reduces the time from lead to order. Configurations are faster and often error-free with not only less confusion between the customer and sales but also between different departments within your organization. Moreover, thanks to the integrated tool and integrations with your most important systems, your prices and quotations are always correct and based on customer-specific agreements that you may have made.
With the embedded CPQ tool, you can easily create professional, personalized quotes and make them quickly and easily available in your customer’s self-service Portal. Customers only have to press the button when they want to order, after which the ordering process is automatically started. If customers have questions about the ordering process, delivery time, or invoicing, they can easily find it in their own portal. This greatly relieves your office staff.Another advantage is that with the embedded CPQ tool you can also speed things up later in the sales process. This reduces the time from lead to order. Configurations are faster and often error-free with not only less confusion between the customer and sales but also between different departments within your organization. Moreover, thanks to the integrated tool and integrations with your most important systems, your prices and quotations are always correct and based on customer-specific agreements that you may have made.
With the embedded CPQ tool, you can easily create professional, personalized quotes and make them quickly and easily available in your customer’s self-service Portal. Customers only have to press the button when they want to order, after which the ordering process is automatically started. If customers have questions about the ordering process, delivery time, or invoicing, they can easily find it in their own portal. This greatly relieves your office staff.
Fewer warranty claims
With an embedded CPQ module, you also reduce the chance of errors in the end product. This prevents possible warranty claims and increases customer satisfaction. Customers see real-time customizations of the selected options for each product in the Visual Configuration feature.
With the version management feature, you work together with customers and colleagues to configure orders and – if necessary – go back to a previous version. Save your work to come back later – when it suits you, or your client – to continue? No problem! It is also very easy for administrators to define rules for each product..
Customized offers
Customers see their price agreements directly in your configuration. Propeller automatically generates prices for each product variant, whether it is based on standard items or on selected options. You can use your customers’ order history and behavior to automatically and dynamically match your offers. Making personal price agreements with each customer boosts customer loyalty. You can easily arrange this via our platform.
"Because there is integration with all major ERP systems, you ensure seamless ordering processes, real-time accurate data, and extensive product information. Each B2B customer gets its own portal, with specific prices and its own catalog. Useful for self-service commerce, real-time overviews, FAQs, and returns."
We use the embedded solution from Quootz by default. But if you prefer to work with another CPQ tool, we will integrate it into your Propeller environment. We ensure that everything works streamlined and error-free
