Customer Intelligence
Know your customers and anticipate what they need. Either automatically or personally through your sales team.
Know your customer
Every search and click, every price list and quotation, everything you have agreed and offered, what the customer buys and does not buy, all emails and contacts, in one clear screen.
By placing emphasis on the customer and their data, you can:
- Personalize and improve their customer experience
- Which will inevitably increase conversion rates, loyalty, and retention.
- Use this data and insights for customer-specific Sles & Marketing campaigns with our Campaign Manager
Combine website behavioral data with the characteristics of your contacts.
Customer Intelligence Features
Personalization
Make your communication personal. Leverage the data in Propeller to create unique experiences. On scale.
Tailor-made offers
Use the order history and behavior of your customers to automatically and dynamically match your offers.
Suggestive search results
Your customers will quickly find your products, with suggestive search results.
Segments
Address the specific needs of your customers. Increase your relevance by segmenting these customers based on their characteristics.
Customer specific pricing
Creating a specific pricing plan for each customer would be a boost to customer loyalty to your store.
Recommendations
Show your customers relevant recommendations. Automatically or manual. Accessoiries, Related products, frequently bought together, etc
Analysis & Profiling
Discover patterns in customer behavior and build profiles. Experiment with campaigns and optimize your conversion.
Customer specific agreements
Cater to the specific needs of every customer. Specific pricing, catalog, budgets, authorization.
