Aras security
CUSTOMER STORY

ARAS Security; Customer Self-service Portal

Ordering products, booking training courses, requesting documentation, viewing statuses and billing overviews. Installers, end users and consultancies have it all. And more…

“Customers can now order directly from their own ERP system on our website, the ideal way of least resistance” Julius Faber Commercieel Directeur

The Challenge

ARAS Security wanted to give their customers more tools to order online and to find important information. Their business customers must be enticed in a user-friendly way to find and compose suitable products online. A lot of time could be saved by linking with Exact Globe and Synergy.

The Result

Since all B2B functionalities are an integral part of Propellor, there are no dependencies on external plugins. The platform is therefore robust and reliable, so that the focus can be on further innovation. Because customers place most orders online and also find the necessary information there, customer satisfaction has increased and the workload on the back office has decreased. Result; more sales, lower costs, high customer satisfaction.

Highlights

  • Fris, modern en functioneel design
  • Minder administratieve handelingen en fouten
  • Hoge klanttevredenheid
  • Robuust en stabiel
  • Gemakkelijk in gebruik

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About ARAS Security

With a wide range of security products and systems and high-quality knowledge, ARAS Security offers a total solution for security issues for installers, system integrators and end users.

Head Office

Drunen, The Netherlands

Industry

Security Technology

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