ARAS Security; Digital Self-service Portal
Ordering products, booking training courses, requesting documentation, viewing statuses, and billing overviews. Installers, end-users, and consultancies have it all. And more…
“Customers can now order directly from their own ERP system on our website, the ideal way of least resistance” Julius Faber Commercial Director
The Challenge
ARAS Security wanted to give their customers more tools to order online and to find important information. Their business customers must be enticed in a user-friendly way to find and compose suitable products online. A lot of time could be saved by linking with Exact Globe and Synergy.
The Result
Since all B2B functionalities are an integral part of Propellor, there are no dependencies on external plugins. The platform is therefore robust and reliable, so that the focus can be on further innovation. Because customers place most orders online and also find the necessary information there, customer satisfaction has increased and the workload on the back office has decreased. Result; more sales, lower costs, high customer satisfaction.
Used features and services
ERP integration
For seamless order processes, real-time accurate data and rich product information Propeller integrates with al mayor ERP systems
Personalized Catalogs
Display products based on customer preference, business unit, purchase history, availability, and more.
Roles, Budget & Permissions
Build rules to ensure that buyers and internal employees only have access to the products that make sense. Set budget caps if needed and approval flows.
Customer specific pricing
Creating a specific pricing plan for each customer would be a boost to customer loyalty to your store.
Tailor-made offers
Use the order history and behavior of your customers to automatically and dynamically match your offers.
Personalization
Make your communication personal. Leverage the data in Propeller to create unique experiences. On scale.
Recommendations
Show your customers relevant recommendations. Automatically or manual. Accessoiries, Related products, frequently bought together, etc
Segments
Address the specific needs of your customers. Increase your relevance by segmenting these customers based on their characteristics.
Highlights
- Fresh, modern and functional design
- Less administrative actions and errors
- Exact Globe and Synergy integration
- High customer satisfaction
- Robust and stable
- Easy to use
Want to know more?
About ARAS Security
With a wide range of security products and systems and high-quality knowledge, ARAS Security offers a total solution for security issues for installers, system integrators and end-users.
Drunen, The Netherlands
Security Technology
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